Shipping policy

Reliable Shipping Partners: PostNet & Aramex

We’ve partnered with PostNet and Aramex to ensure your orders reach you in just 2-3 business days within South Africa. While we strive for speedy deliveries, unforeseen circumstances may occasionally cause slight delays.

Flat Shipping Fee:

Enjoy nationwide delivery for a standard rate of R120. If there’s any change to this fee, you’ll see it clearly at checkout. Should we make an error, rest assured, we’ll promptly refund the shipping cost.

Order Processing Time:

Please allow 1-2 business days for us to prepare your order for shipment. During high-demand periods, processing may take a little longer, but we’ll keep things moving as swiftly as possible.

Real-Time Order Tracking:

Once your order is on its way, we’ll provide you with a tracking number via email. Please note, tracking updates may take some time to reflect, but rest assured, your order is on its way.

Shipping Coverage:

At the moment, we deliver exclusively within South Africa. While we’re unable to ship internationally right now, expanding our reach is on our roadmap. Thank you for your understanding and support!

Address Accuracy:

It’s crucial to provide the correct delivery address. If an error occurs on our end, we’ll ensure it’s rectified. Should you notice a mistake, contact us immediately so we can assist in resolving it.

Delivery Issues? We’ve Got You Covered:

If there’s a problem with your delivery, don’t hesitate to reach out. Our team will coordinate with our shipping partners to address any concerns promptly.

Policy Updates:

This shipping policy is subject to change, so we recommend reviewing it periodically. For any questions or assistance, our dedicated support team is here to help make your shopping experience seamless.

Thank you for choosing us. We deeply appreciate your support!